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    Introducing Netgate Nexus: Multi-Instance Management at Your Fingertips.

    Watchguard Firebox M400/M500

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    • stephenw10S Offline
      stephenw10 Netgate Administrator @jriofrio
      last edited by

      @jriofrio said in Watchguard Firebox M400/M500:

      About the DNS registration, i am not sure of it.
      how i check that...

      It's in Services > DHCP Server > Settings. That's the global option though you can set each server differently.

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      • chpalmerC Offline
        chpalmer @stephenw10
        last edited by

        @stephenw10 said in Watchguard Firebox M400/M500:

        I also note I was connecting to the 2nd USB connected serial port there, yours is probably cuaU0. What error is it throwing?

        Good catch.. I was using the top usb port. Got to revisit later after I swap out my boxes to keep myself from getting bulldozed by teenagers that can't get online.. ;)

        I cannot recall the exact error.

        Triggering snowflakes one by one..
        Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          I doesn't really matter which port you use it just adds them as they are detected. So in my example I had two devices connected to the 5100 and the M400 happened to be the second one.

          If you only have one device connected the error is pretty clear if you try to connect to a second serial device; 'no such device' or similar.

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          • J Offline
            jriofrio @stephenw10
            last edited by

            @stephenw10 ... im good there, nothing is checked....im not using it.

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              Hmm, interesting. That's what kea2unbound does so it looks to be running for something.

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              • J Offline
                jriofrio @stephenw10
                last edited by

                @stephenw10 ... i don't know if this will help, this is the services and pfblocking options i am running at the moment... maybe !!

                Screenshot from 2025-12-15 13-37-39.png

                Screenshot from 2025-12-15 13-37-48.png

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Well you definitely should be using python mode there anyway. kea2unbound causes a lot more reloads which shows up the issue but you'd still hit it when pfblocker updates.

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                  • M Offline
                    Mookatroid @Mookatroid
                    last edited by

                    Xeon CPU arrived, installed and running as expected.

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                    • J Offline
                      jriofrio @stephenw10
                      last edited by

                      @stephenw10 .... Morning... I encounter something today that it didn't happen before. A friend shared a link (share.google.link....) which is a pointer to an website that my friend want me see it, if i click in the shared link, pfsense won't allow it, gives an error that the site can't be reached but if i go to the website typing the url that i know the share link points out, i load the webpage without any issue.
                      Do you know what is causing this in pfsense?
                      Thanks for all your help....

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                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Why do you think pfSense is blocking it? What error are you seeing exactly?

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                        • J Offline
                          jriofrio @stephenw10
                          last edited by

                          @stephenw10 .... Well, I shouldn't have said pfsense per se, probably a add-on in pfblocking package. I generalize cause I can't think anything else could do that.
                          At first when I set-up pfsense in a hp PC, a few things didn't work, like Google services and when we search anything we have the links that Google redirected to the website with the info we were looking for. I know Google does that in order to track user behavior. So creating a whitelist it was possible to access those Google services.
                          Now that I installed pfsense in a watchguard box the m400, this new issue came up, so that's why I said pfsense is blocking.... Perhaps there's a better way to specify it but it is the only thing that is happening...... Anyway I can't think in anything else in my network that would do that....
                          Hope I was able to explain my point...
                          Good day

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                          • stephenw10S Offline
                            stephenw10 Netgate Administrator
                            last edited by

                            Well try disabling pfBlocker to test or check the pfBlocker logs. But if it's taking you via some tracking/ad site then it's probably blocking legitimately via on the lists you have loaded.

                            This isn't really M400/M500 related though. It would be better to open a new thread for it.

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                            • J Offline
                              jriofrio @stephenw10
                              last edited by jriofrio

                              @stephenw10 ... Hello... I looked into the logs quite a few, couldn't find anything that will tell me the issue... anyway, i have an more important issue.
                              My DNSBL has a yellow icon... it says: DNSBL(python mode) is out of sync. Perform a Force reload to correct....
                              I did but, the yellow icon still there. I also restarted the firewall, that didn't help either.
                              Is there an specific way to get it back into sync?
                              as always thanks for your help.

                              Screenshot from 2025-12-18 16-14-11.png

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                              • stephenw10S Offline
                                stephenw10 Netgate Administrator
                                last edited by

                                This is not an M400 specific issue and this thread is already huge. Other new M400 users trying to get all the info will have to read through all this. 😉
                                You should open your own thread in the pfBlocker sub to diagnose it.

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                                • J Offline
                                  jriofrio @stephenw10
                                  last edited by

                                  @stephenw10 ... Hello Stephen, terrible sorry, i didn't make the distinction of pfsense and m400 support, in my head was one thing. Anyway, i did what you suggested and opened a new tread, hopefully i will be able to solve the sync issue.

                                  On the M400 side, is there a way to change the timing when the front power button is press?
                                  currently, i just need to press it once and the M400 start the shutdown process, i would like to changed it to hold the button for about 5 seconds and then start the shutdown. I want to avoid pushing the button by accident and shunting it down unintentionally.

                                  Thank you all that help me to come this far, this forum has made my journey more enjoyable. Have a great day..

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                                  • stephenw10S Offline
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    No, you can't set a time. You can disable the ACPI button function with the sysctl:

                                    [25.07.1-RELEASE][admin@m470-3.stevew.lan]/root: sysctl -d hw.acpi.power_button_state
                                    hw.acpi.power_button_state: Power button ACPI sleep state.
                                    

                                    If that is set to none it will not shutdown when pressed momentarily. If you hold it down for 10s it will still hard power off.

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                                    • K Offline
                                      korenchkin @jriofrio
                                      last edited by

                                      @jriofrio it is basically a pc,so 4s hold will force shutdown i think no matter what (hardware down)...maybe look at acpi,which is handling short presses...but that warning - if you hold it too long,you won'be happy(4s)

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                                      • chpalmerC Offline
                                        chpalmer
                                        last edited by

                                        I believe I remember in the +700 posts here talk about a second serial port on the motherboard somewhere.. Am I just dreaming? I have a GNSS module that I want to try and marry to this guy..

                                        Damn NTP talk on those other threads anyways.. ;)

                                        Triggering snowflakes one by one..
                                        Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                                        • stephenw10S Offline
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Ha, the urge for ntp perfection got ya! 😉

                                          Yes there is an internal 9-pin com header labelled COMB1, it's right next to the ATX power connector. I've never tested it myself.

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                                          • J Offline
                                            jriofrio @stephenw10
                                            last edited by

                                            @stephenw10 .. Hello everyone, hope all doing well...
                                            I have a question if i may please.
                                            When i setup the Firebox M400, I installed the SSD with the zfs format. I would like to clone the SSD drive in order to have a backup.
                                            I want to keep the drive outside of the M400 box, so in case of failure i can swap the drive.

                                            Is it possible to clone the SSD drive connecting the backup drive to one of the USB ports in the M400 box?
                                            Can I do the cloning while the firewall is still running?
                                            Can it be done using the web interface or the terminal?

                                            I thank you for any help in this matter.
                                            Best regards....

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